| CIRI’s
Lake Las Vegas Investments Continue to Receive Accolades
The Ritz-Carlton Lake Las Vegas Resort was one of only three hotels
and three restaurants in Nevada to receive the highest rating from
the American Automobile Association service organization. Nationally,
The Ritz-Carlton was among a total of six restaurants and nine hotels
to be added to the list of AAA Five Diamond winners for 2004, bringing
the total number of Five Diamond properties to 137.
“The quality of service and facilities is very exacting for
this level of achievement,” said Michael Petrone, director,
AAA Tourism Information Development. “We are convinced that
these properties will exceed guest expectations, otherwise they
would not have achieved a Five Diamond rating.”
AAA’s Diamond Ratings is the only lodging and restaurant
rating system that covers all of North America, including Mexico,
the Caribbean, and Canada. To be considered for AAA rating and approval,
restaurants and lodgings must undergo a thorough inspection by one
of AAA’s 65 full-time, trained, professional evaluators. Five
Diamond establishments go through a more extensive review throughout
a series of inspections and final committee review.
The Ritz-Carlton Lake Las Vegas is the first non-Las Vegas Strip
property to receive a Five Diamond award in Nevada and was one of
a few other Ritz-Carlton hotels nationwide to make the list. AAA
evaluates nearly 50,000 properties each year, with less than one
half of one percent earning the Five Diamond distinction.
“We have strived since day one to deliver consistently warm,
highly personalized service in a community of mega-hotels and casinos,”
Ritz-Carlton General Manager Doug Brooks said in a Las Vegas Sun
article. “This recognition by AAA inspires us to raise the
service bar even higher as we approach our second year of operation.”
The Casino MonteLago made the 2003 Vegas4Visitors Top 10 Awards
List for Best Casino in late November. According to the Vegas4Visitors.com
traveler information web site, a great casino is a mixture of various
gaming options, a comfortable and/or entertaining atmosphere, a
friendly staff, a rewarding players’ club, and perhaps most
importantly generous payoffs.
According to Vegas4Vistors, the Casino MonteLago is worthy of a
Top 10 spot because it is well stocked with games and the staff
was tremendously friendly and helpful. Apparently the hot dogs in
the casino lounge were also a contributing factor as well as the
casino’s MonteLago Village setting.
CIRI is an investor in both the Ritz-Carlton Lake Las Vegas and
the Casino MonteLago. |