Lost or Missing Dividends

CIRI dividends are cashable up to 90 days after the issuance date. Because of this, CIRI is unable to reissue lost or missing dividends until the end of the 90-day period.

After 90 days, shareholders with portal accounts are able to request a replacement check electronically via Qenek. Otherwise, after 90 days, shareholders can complete a Stop Payment Request Form to confirm that the check is still missing and request a replacement.

In requesting a replacement check, shareholders agree that if they later find the missing check, they will not cash it and will return it to CIRI. Once CIRI receives a request for a replacement check, the bank will be contacted to confirm that the original check has not been cashed. If the bank confirms that the original check is still outstanding, a replacement check will be issued to the shareholder within 10 to 14 working days.

Download: Get Stop Payment Request Form (PDF)
To sign up for or access Qenek, click here.