CIRI dividends are cashable up to 90 days after the issuance date. Because of this, CIRI is unable to reissue lost or missing dividends until the end of the 90-day period.
After 90 days, shareholders with portal accounts are able to request a replacement check electronically via Qenek. Otherwise, after 90 days, shareholders can complete a Stop Payment Request Form to confirm that the check is still missing and request a replacement.
In requesting a replacement check, shareholders agree that if they later find the missing check, they will not cash it and will return it to CIRI. Once CIRI receives a request for a replacement check, the bank will be contacted to confirm that the original check has not been cashed. If the bank confirms that the original check is still outstanding, a replacement check will be issued to the shareholder within 10 to 14 working days.