On average, Shareholder Relations processes approximately 2,100 address changes annually. On top of that, the department dedicates a great deal of staff time attempting to locate shareholders with returned mail. In many instances, the phone numbers and email addresses on file with Shareholder Relations are also outdated, which leads to time-consuming and difficult investigations, followed by repeated efforts to contact individuals before updated address information is received.
Currently, approximately 130 shareholders have had their mail returned to CIRI by the Postal Service as undeliverable.
To maintain eligibility for various prize drawings, ensure delivery of CIRI dividends and communications and prevent stock records from being placed on hold, shareholders must maintain a current mailing address with both CIRI and the United States Postal Service. This is true even if the shareholder has his or her dividends directly deposited.
To update your address you can submit a completed CIRI address change form (available at ciri.com) or a signed, written address change request that includes a current telephone number. Address change requests can be mailed to CIRI at PO Box 93330, Anchorage, AK 99509, scanned and emailed to email@example.com or faxed to (907) 263-5186 (if faxed, the shareholder should call Shareholder Relations as soon as possible to confirm receipt). Forms and information on changing an address or submitting a mail-forwarding request with the Postal Service are available at www.usps.com or at your local post office.
A list of shareholders who do not have a current mailing address on record is continually updated on the CIRI website, click here to view. If you know any of these individuals, please ask that they contact CIRI as soon as possible.