Shareholder Records

CIRI maintains complete stock records for each shareholder. Because the CIRI stock records are the basis of determining who is entitled to receive distributions and to vote at meetings of shareholders, it is extremely important that the records are kept accurately.

It is each shareholder’s responsibility to maintain complete and accurate shareholder records by promptly advising CIRI of address and name changes. Shareholders cannot receive distributions or tax reporting forms from CIRI if their addresses are not kept current, nor can they receive materials such as annual reports, newsletters or proxies. And if CIRI mail is returned as undeliverable, distributions are held, interest-free, and the shareholder does not qualify to participate in any prize drawings until the address is updated. For a list of Missing Shareholders, click here.

Shareholders with portal accounts are able to update their addresses and other contact information, request replacement identification cards and cancel an existing direct deposit instruction electronically via Qenek.

If you don’t have a Qenek account, clicking on the links to the left will provide information on updating your mailing address and requesting a replacement identification card.

Name change requests must be made in writing and must include the old and new names and a copy of the legal document authorizing the change (e.g., marriage license, divorce decree, etc.).

To sign up for direct deposit or change an existing direct deposit instruction, click here.

To sign up for or access Qenek, click here.